Terms of service

Last updated: 3 June 2025

Legal Notice and Terms of Service

1. Company Information

The Services are operated by GSHARK INTERNATIONAL COMMERCE LLC, registered at 30 N Gould St Ste R, Sheridan, WY 82801, USA. Contact email: info@khleopatra.com.

2. Acceptance of the Terms

By accessing and using this website, you agree to be bound by these Terms. For consumers residing in the European Union (EU) or the United Kingdom (UK), these terms do not affect your mandatory statutory rights under local consumer protection laws.

3. Disclaimer (Products and Information)

The information provided on this website is for general informational purposes only. While we strive to ensure accuracy, we cannot guarantee that all content is error-free or up to date.

  • Product use: Information relating to skincare and cosmetics is not intended as medical advice. We always recommend carrying out a patch test on a small area of skin before fully using any new product.
  • Limitation of liability: To the fullest extent permitted by applicable law, GSHARK INTERNATIONAL COMMERCE LLC disclaims all liability for any indirect, incidental or consequential damages. However, we remain liable for product defects in accordance with the 24-month legal guarantee (Right to Claim) applicable to EU/EEA consumers.
  • Responsibility: We are not responsible for any reactions or damage resulting from improper use of the products or failure to follow the instructions.

4. Third-Party Links

Our Services may contain links to external websites. GSHARK INTERNATIONAL COMMERCE LLC accepts no responsibility for the content, accuracy or privacy policies of such external sites. Accessing these links is at your own risk.

5. Intellectual Property (Copyright)

All content on this website — including text, images, graphics and logos — is the property of GSHARK INTERNATIONAL COMMERCE LLC or its content suppliers and is protected by international copyright and intellectual property laws. Any commercial use, reproduction or distribution of this material requires our prior written permission.

6. User Comments and Contributions

Users are solely responsible for any comments or content they post. We reserve the right to remove any content that is defamatory, unlawful, offensive or otherwise inappropriate. By posting, you grant us a non-exclusive licence to use such content in connection with our Services.

7. Governing Law and Dispute Resolution

These Terms are governed by the laws of the jurisdiction where the seller is based (Wyoming, USA). However, as a consumer in the EU, you are always protected by the mandatory consumer protection laws of your country of residence.

Complaints and disputes: If you have any complaint relating to your purchase, please contact us at info@khleopatra.comso that we can find a solution. If no agreement is reached:

  • EU residents: You may file a complaint with your local national consumer protection authority.
  • Online dispute resolution: You may also use the European Commission's Online Dispute Resolution (ODR) platform at: https://ec.europa.eu/consumers/odr.

8. Contact

If you have any questions about this Legal Notice or these Terms, please contact us at: Email: info@khleopatra.com