Privacy policy
Last updated: 7 March 2026
Privacy Policy
This Privacy Policy describes how Khleopatra (referred to as "we", "us" or "our") collects, uses and discloses your personal information when you visit, use or make a purchase on our website or otherwise communicate with us (collectively, the "Services"). Our Services run on Shopify, which enables us to provide you with our store and products.
In the event of any conflict between our Terms of Service and this Privacy Policy, the latter shall prevail with regard to the collection, processing and disclosure of your personal data. By using the Services, you acknowledge the collection, use and disclosure of your information as described in this document.
1. Personal Information We Collect
We collect information that identifies you or that can reasonably be linked to you. This does not include anonymous or de-identified data. Depending on your interactions, we may collect:
Contact details: Name, shipping address, billing address, phone number and email address.
Financial data: Payment card details, transaction history and payment confirmations (processed through secure third-party providers).
Account information: Username, password, security questions and account preferences.
Transaction data: Items viewed, cart contents, wish lists, returns and order history.
Device and usage data: IP address, browser type, network connection and site browsing details (collected through cookies and similar technologies).
Communication data: Any information provided when contacting customer service.
2. How We Use Your Information
We use your personal data for the following purposes:
Service provision: Fulfilling orders, processing payments, managing accounts and handling returns.
Marketing and advertising: Sending promotional communications (where permitted) and displaying personalised ads based on your activity.
Security and fraud prevention: Authenticating accounts and detecting fraudulent activity.
Legal compliance: Complying with applicable laws and responding to legal requests.
3. Disclosure of Information
We may share your information with:
Shopify and service providers: For IT administration, payment processing, data analysis and shipping.
Marketing partners: To provide personalised ads. Depending on your jurisdiction, you may have the right to opt out of the "sharing" or "sale" of data for targeted advertising.
Corporate affiliates: Within our group of companies.
Legal authorities: Where required by law or to protect our rights and safety.
4. International Data Transfers
As a global company, your personal information may be transferred to, stored and processed in countries other than your country of residence, including the United States. For users in the European Economic Area (EEA) or the United Kingdom, we use recognised transfer mechanisms (such as the Standard Contractual Clauses) to ensure your data remains protected.
5. Your Rights and Choices
Depending on your location (for example, the EU/UK GDPR or US state laws such as the CCPA), you may have the following rights:
Access/Right to know: Request a copy of the data we hold about you.
Rectification: Correct inaccurate information.
Erasure/Deletion: Request that we delete your personal data.
Portability: Receive your data in a structured, machine-readable format.
Marketing opt-out: Unsubscribe from promotional emails at any time.
To exercise these rights, contact us at info@khleopatra.com.
6. Children's Privacy
Our Services are not intended for children. We do not knowingly collect data from individuals under the age of majority.
7. Security and Retention
We retain your data only for as long as necessary to provide the services, comply with legal obligations or resolve disputes. Although we implement technical and organisational security measures, no system is 100% secure.
Contact
If you have any questions about this policy or our privacy practices, please contact us at:
GSHARK INTERNATIONAL COMMERCE LLC 30 N Gould St Ste R, Sheridan, WY, 82801, USA Email: info@khleopatra.com
